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U of A University Information Technology Services

Where to Find Us
University Information Technology Services
155 Razorback Road
Fayetteville, AR 72701
Campus MailStop: ADSB-220
ph. (479) 575-2901
fax (479) 575-4753

 

Our Center for Security
Our mission is to provide computing, network facilities and services in support of instruction, research, and administration of the University of Arkansas' students, faculty, and staff.

Current News and Alerts
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8/22/2008 11:26   NEWS: Phishing Notice

On Friday, August 22, a new round of phishing scam messages has targeted the University of Arkansas email accounts.  These scams claimed to originate
from University Police and indicated that the recipient's account would be closed due to a system error.  Further, the message asked users to reply
with their email address and password.

University IT Services and University Police are advising the University campus to ignore this fraudulent message.  The University administration
will _NEVER_ send a notice to our email clients requesting that you send us your password.  Please protect your account password just as you would do
your banking account numbers or any other form of private or sensitive information.

Users are urged to ignore the message or any similar fraudulent message. However, users that have replied to the message should immediately change
their password using PASSweb ( http://www.uark.edu/passweb ) to prevent unauthorized access to their account.

Again, the University WILL NOT send messages requesting user account passwords or other personal information to be communicated via email.  For
questions, comments, or concerns, please contact the UITS Help Desk at 575-2905, or email the IT Security Group at security@uark.edu.

8/18/2008 8:34   NEWS: UARK Policy Regarding Student Accounts

University IT Services will no longer delete old student UARK Accounts at the beginning of the semester. This new policy is intended to ensure students have time to obtain an alternative email account, allow continued communication with University contacts, as well as collect information from other UARK accounts.

Under the previous policy, graduates and non-enrolled students lost their UARK accounts 11 days after the beginning of the new semester.  The new policy allows these old accounts to be held open until the following Spring semester or later. 

Please watch for updates regarding this policy change.  If you have questions, please contact the University IT Help Desk at 575-2905.

7/28/2008 15:31   Fraudulent Email Messages Sent to University Campus

Over the past weekend, international hackers have been sending fraudulent email purporting to originate from the University of Arkansas administration.  The message in the fraudulent email indicates that the user could lose access to email or ISIS accounts unless the account password and other private information is submitted via email. This type of message preys on unsuspecting users who believe the message is legitimate.

As a reminder, the University will _NEVER_ send a message which requests private information in this manner.

For more details, read the full article: Fraudulent Email Messages Sent to University Campus.

7/28/2008 9:01   New Hardware and Software for UAMail

Wednesday, July 30, 2008, at 5:00 p.m., UITS will introduce new hardware and software for the UAMail web mail client system. 

In response to our recent mail survey, we have scaled back the UAMail interface to provide streamlined access to email and My Docs. (Access to the original interface will still be available via the login screen.)

Note: This downtime will only affect use of UAMail.  Users can still access the mail server through XpressMail or desktop clients such as OS X Mail or Thunderbird.  Exchange users are not affected.

Please contact our Help Desk at 575-2905 if you have any questions.

7/21/2008 10:36   Attention Fall 2008 Students!

Count Yourself In!

At the University of Arkansas, you always count. But for the State of Arkansas, you don't count until you verify you're a student. Beginning Monday, August 11, 2008, you can log into ISIS to verify that you will attend the University of Arkansas and confirm that you intend to pay your tuition, whether by scholarship, loan, hard-earned cash or any combination. Not confirming your status will affect your enrollment.

So count yourself in today!

5/28/2008 15:56   Faculty / Staff: Migration to Exchange Calendaring Service Now Under Way

5/7/2008 12:32   For Graduating and Non-Returning Students

All graduating University of Arkansas students and other non-returning students are advised to establish alternate email accounts and save the contents of their UARK account (email, the contents of My Documents, etc.), as the University of Arkansas accounts will be deleted from the system.
For more information, please refer to http://uits.uark.edu/accountpurge.htm. Should users need further assistance or have questions, please contact the UITS Help Desk at 575-2905.

4/24/2008 8:22   AskIT Upgrade

University IT Services (formerly Computing Services) will be upgrading the current AskIT knowledge base and moving it to a new system beginning at 5 p.m., Friday, April 25th.
The upgrade will take approximately two hours. Users should be able to log in to the new system following this two hour period by going to the same web address: http://askit.uark.edu/
Click the headline to read more...

4/2/2008 10:15   Recommendations for laptop security

In the last few days, University IT Services has received reports of laptop computers being stolen from offices across the University of Arkansas campus.
In light of these recent thefts and for security purposes, University IT Services recommends the following:
Click the headline to read more...

2/28/2008 10:55   ARE-ON Appoints New Executive Director

Fayetteville — The Arkansas Research and Optical Network (ARE-ON) is pleased to announce the appointment of Michael Abbiatti, Ed.S., to the position of Executive Director for ARE-ON.

Click on news title to read more.

9/19/2007 10:56   Campus Membership in Educause Provided by Computing Services

Computing Services is providing membership to the EDUCAUSE Learning Initiative for the University-at-large. The EDUCAUSE Learning Initiative (ELI) is a network of higher education institutions and organizations devoted to enhance learning through technology.

Click the title link to read more.

4/9/2007 15:08   PIN Change

PIN Change is now only for non-LDAP accounts.

 

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http://uits.uark.edu/index.htm