UNIVERSITY ^of ARKANSAS

PAT WALKER HEALTH CENTER

  Appointments

  Hours

  Forms

  Excuse Policy

  Insurance

  Location

  Contact Us

  Virtual 

  Brochure Rack

  PWHC Video

Patient's Bill of Rights

of the Pat Walker Health Center

 KNOW YOUR RIGHTS

To the extent provided by law and within the capacity of this facility, every patient has the right:

1.  to be treated with respect, consideration, and dignity regardless of race, creed, gender, 

    national origin, religion, sexual orientation, or ability.  

2.  to prompt medical treatment in an urgent situation without discrimination on account 

     of economic status or ability to pay at the time of service. 

 3.  to confidentiality of all records and communications to the extent provided by law

 4.   to request a medical provider of a particular gender or with a particular treatment 

      approach.

 5.    to privacy during medical care.

 6.    to clear and concise explanations of his/her condition and of all proposed 

        procedures, including the risks, possible problems, or side effects that may result.

 7.    to refuse treatment.

 8.   to refuse to participate in research projects or to refuse any care or examination 

       which is primarily educational or informational rather than diagnostic or therapeutic.

 9.   to request a second opinion from a provider on the Health Center staff or from 

       another provider at any time.  Any fees assessed for these consultation are the 

       responsibility of the patient.

 10.  to request to inspect his/her medical records.  These records will be made 

        available according to federal and state law and policies and procedures 

        established in the Health Center.

 11.  to submit to the Health Center Advisory Committee appointed by the Vice 

        Chancellor for Student Affairs, grievances and recommendations regarding the 

        policies and procedures followed in the Health Center.

 12.   to receive an explanation of ways to prevent problems from occurring again.

YOUR RESPONSIBILITIES

It is the responsibility of each patient:

1.    to provide, to the best of the individual’s knowledge, accurate information relating to

       his/her health and personal situation.  

 2.    to accept personal responsibility to follow a treatment plan.

 3.    to accept personal responsibility if he/she refuses treatment.

 4.    to assume financial obligations for services rendered and to provide, if   

        applicable, accurate insurance information.

 5.    to respect the rights of other patients, clients, and Health Center personnel with     

       whom he/she may come in contact.

 6.    to keep scheduled appointments or notify the Health Center of cancellation at 

        least 2 hours in advance.

1/2007, 9/2005, 7/2004 - approved by Pat Walker Health Center Steering Committee & Student Health Advisory Committee  

7/2003 - approved by University Health Center Steering Committee

  Students

  New Students

  Parents

  Faculty/Staff

  Message from 

  the Director

  Announcements

  HPER Link