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Appointments
For eligible students, staff, and faculty, the appointment process begins
by dropping in to meet with the CAPS consultant on duty. The
Consultant-on-Duty seeks to serve individuals on a first-come,
first-served basis (see below). However, emergencies and people with an
urgent need for immediate consultation will be seen ahead of individuals
whose needs for service are less urgent. Even
when a consultant is not on duty, the senior clinician-on-call is
available to help with crises and emergencies.
When you arrive, a secretary will ask you to complete a Request for
Consultation. If you have not been to CAPS in the past six months, the
secretary may also ask you to complete a Descriptive Information
questionnaire and a Consent Form. When other people are already
waiting to see the Consultant-on-Duty, the secretary or a member of the
clinical staff may ask you a few questions to assess how urgent your need
is to consult with someone.
Your office consultation will last approximately 50 minutes. During the
visit, the consultant will ask for information about you and the nature of
your concerns. We aim to assess the nature and severity of the problem you
are facing, explore what you have tried on your own to cope with the
problem, and then try to identify additional resources and/or strategies
which might help you to resolve the problem. If group, couple, or
individual counseling is indicated, the Consultant-on-Duty will discuss
counseling options with you.
Consultations will be guarded as confidential within ethical and legal
limits. Due to clinical and ethical considerations, we will not schedule
appointments or accept requests for service through email.
CAPS Clinical staff includes both male and female professionals from
social work, psychology, and professional counseling. Psychiatric
consultation is available only for individuals who are actively
engaged in counseling at CAPS.
CAPS
Walk-In Clinic Times (updated January 2008)
Monday-Friday,
Check in time is 1:00 pm to 1:15 pm. Be prepared to stay 2 hours. If you cannot come at
this time on a given day (e.g. Monday)
consider coming on another day (e.g. Thursday). If you are unable to come
at 1:00 pm on any day, please let us know by calling (479) 575-5276. We will see as many students
as possible based on current staffing levels. Please
call 575-5276, if possible, before coming.
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