Innovations in Rehabilitation Interventions to Improve Service Delivery and Employment (R-3)

Study 3.1:

Remote Technology for Connunication Access in One Stop Centers

Key Contact: Steve Boone, Ph.D.

The purpose of this study is to evaluate the use of remote video interpreting and remote CART in rehabilitation service delivery. We will gather consumer information in order to evaluate their experiences and determine if these technologies actually improve access to interpreting and CART. Also a cost-benefit analysis will reveal the necessity for adopting this approach for service delivery.

Outline of the study

Remote Technology for Communication Access in One Stop Centers

Focuses on:

• Access via VRI and Remote CART
• Evaluation of user experiences
• Evaluation of cost-benefit

Sample:

• 135 users of VRI or Remote CART in Minnesota One Stops

Method:

• User questionnaire
• Focus Groups
• System level cost-benefit analyses
• Report and Recommendations

 

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