Tutoring Rules

Student Support Services would like to ensure that you benefit from its tutorial services. To guarantee equality of services, initial one-hour tutoring appointments will be scheduled by your Student Development Specialist based on tutor/subject availability. Beyond that initial appointment, it will be your responsibility to schedule future appointments with your tutor. Each SSS Participant is eligible for 3 hours of tutoring per week and appointments can be scheduled no further than two weeks in advance of the current date.

Participants are expected to attend all tutoring sessions. However, as soon as you know if you need to cancel a session or if you will be late, call or email the SSS office at (479) 575-3546. PLEASE DO NOT CALL YOUR SDS. If no one answers the phone, please leave a message.

Two absences will result in your tutoring being immediately terminated, until you have had a conference with your SDS. Upon receiving the notice of a second absence from your tutor, your SDS will email or call you to set up a conference time. During this conference, you and your SDS will discuss the decision to resume or discontinue your tutoring. Your SDS will use his or her discretion to determine whether discontinuation or resumption of tutoring is appropriate.

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