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Introductory
Core Processes
Techniques
& Resources
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Inventory
From a logistics perspective,
inventory decisions are high-risk and high-impact because the inventory
assortment and subsequent shipment to a market or region in anticipation
of future sales will determine a number of logistical activities and you
should want to maintain sustainable time and cost efficiencies.
The holding of inventory is risky because of the capital
investment and risk of obsolescence.
First, investments in inventory cannot be used to
obtain other goods or assets that could improve your company’s performance.On
the flip side, funds supporting inventory investment must be borrowed,
increasing the firm’s interest expense.
Second, you run the risk of the product being pilfered
or becoming obsolete while in storage.
Despite the risks, there are a number of reasons
that your company needs to carry some level of inventory. Please
click here
for details.
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Freight
Forwarding/Transportation
A Freight Forwarder is among the best sources
of information and assistance on U.S. export regulations and documentation,
shipping methods, freight costs, and foreign import regulations.
Click here
for details on why and how to choose one for your firm, plus a link to
Freight
World.
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Export
Formalities
Export licenses, bills of lading, and certificates
of origin are only three of the specialized documents used in exporting.
Unless your company employs individuals specialized in handling documentation,
you should strongly consider utilizing the assistance of a Freight Forwarder.
A Freight Forwarder acts as an agent in the shipment of freight to or
from foreign countries and the clearing of freight through customs.
The services they offer include full and accurate preparation of documentation,
arrangement of shipments, warehousing and delivery, and export clearance.
Click here
for brief discussions of the most commonly required documents.
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Banking
A crucial concern for exporters is receiving
the agreed payment for a shipment. Another, related concern is the
avoidance of delay, or obstruction in the payment process.
Banks are the most familiar institutions, but there are several other
private and governmental entities that should become familiar to companies
as they inaugurate and expand export marketing activities.
Click here
for more information.
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Customer/Product
Service and Warantee Administration
After sales service should be an integral
part of any company’s export strategy, but customer expectations differ
from country to country. A rule of thumb is to provide services at
least comparable to those of the dominant competitor within each market.
This can be key to establishing a reasonable competitive position.
Click here
for definitions and guidelines.
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Role of
Industry Associations
The nature of trade associations will differ
in their range of activities, but they are a great source of valuable information.
For example, some may maintain files on trends in international trade such
as export flow from the region or trends that will affect international
marketers. Some may supply demographic information on exporters within
the region that consists of data compiled from its members. Though
it may provide a generalized depiction of a situation, this information
can stimulate valuable market/industry insights.
Trade associations can also be an excellent place for you to meet other
people who are involved in international trade, such as importers/exporters
and the various government and private sector service providers.
Most metropolitan areas have a trade association or world trade club organization,
which can be identified through your local library, as they will have publications
that list thousands of industry and trade associations nationwide. |

©2005
The Board of Trustees of the University of Arkansas
3/21/2005
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