Disaster Recovery Plan
Activating the Disaster Recovery Plan
Last update: Tuesday, 21-Mar-2000 10:32:55 CST
Appointment of Recovery Manager
The first order of business is to appoint the Recovery Manager.
The person most appropriate for the position is the current Director of
Computing Services. If the Director is unavailable, the appointment should
be made by the Vice-Chancellor for Finance and Administration (VCFA) or by
the Chancellor. This person must have data center management experience and
must have signature authority for the expenditures necessary during the
recovery process. You can refer to
DRPDR006: Disaster Recovery Teams
for the responsibilities of the Recovery Manager and a suggested list
of people who can fill this and other coordinator roles.
Determine Personnel Status
One of the Recovery Manager's important early duties is to
determine the status of personnel working at the time of the disaster.
Safety personnel on site after the disaster will effect any rescues
or first aid necessary to people caught in the disaster. However, the
Recovery Manager should produce a list of the able-bodied people who
will be available to aid in the recovery process.
The Recovery Manager should also quickly appoint the Administrative
Support Coordinator, whose responsibility it will be to identify anyone
injured or killed in the disaster. The Administrative Support
Coordinator will work with families and employees, ministering
to their needs and obtaining counseling services as necessary.
Taking care of our people is a very important task and should receive
the highest priority immediately following the disaster. While we
will have a huge technical task of restoring computer and network
operations ahead of us, we can't lose sight of the human interests
Equipment/Media Protection and Salvage
A primary goal of the recovery process is to restore all computer
operations without the loss of any data. It is important that the
Recovery Manager appoint the Technical Coordinator quickly so that
he can immediately set about the task of protecting and salvaging
any magnetic media on which data may be stored. This includes any
magnetic tapes, optical disks, CD-ROMs, and disk drives. The section
DRPDR011: Equipment Protection and Salvage
contains valuable information on salvaging damaged magnetic media.
Establish the Recovery Control Center
The Recovery Control Center is the location from which the disaster
recovery process is coordinated. The Recovery Manager should designate
where the Recovery Control Center is to be established. If a location
in the Administrative Services Building is not suitable, BELL 108K has
been designated as the off-site location of the center.
Activating the Disaster Recovery Plan
The Recovery Manager sets the plan into motion.
Early steps to take are as follows:
The Recovery Manager should retrieve the Disaster Recovery Lock Box
located in BELL 108M and open it to obtain an up-to-date copy of
the Disaster Recovery Plan. This plan is in printed form in the
box as well on computer media (diskette or CD-ROM). Copies of
the plan should be made and handed out at the first meeting of
the Recovery Management Team. The Recovery Manager is responsible
for the remaining contents of the Lock Box, which should probably
be relocked if possible.
The Recovery Manager is to appoint the remaining members of the
Recovery Management Team. This should be done in consultation with
surviving members of the Computing Services staff and Physical
Plant management, and with upper university administration approval.
The Recovery Manager's decision about who sits on the Recovery
Management Team is final, however.
The Recovery Manager is to call a meeting of the Recovery Management
Team at the Recovery Control Center or a designated alternate site.
The Dean or Associate Dean of Engineering is to be invited to this meeting.
The following agenda is suggested for this meeting:
Each member of the team is to review the status of their respective
areas of responsibility.
After this review, the Recovery Manager makes the final decision about
where to do the recovery. If the BELL 108 suite is to be used, the
Recovery Manager is to declare emergency use of the facility and
notify the Dean or Associate Dean of Engineering immediately.
The Recovery Manager briefly reviews the Disaster Recovery Plan
with the team.
Any adjustments to the Disaster Recovery Plan to accommodate special
circumstances are to be discussed and decided upon.
Each member of the team is charged with fulfilling his/her respective
role in the recovery and to begin work as scheduled in the Plan.
Each member of the team is to review the makeup of their respective
recovery teams. If individuals key to one of the recovery teams is
unavailable, the Recovery Manager is to assist in locating others who
have the skills and experience necessary, including locating outside
help from other area computer centers or vendors.
The next meeting of the Recovery Management Team is scheduled. It is
suggested that the team meet at least once each day for the first week of
the recovery process.
The Recovery Management Team members are to immediately start the process
of contacting the people who will sit on their respective recovery teams
and call meetings to set in motion their part of the recovery.
The Dean or Associate Dean of Engineering is responsible for
immediately clearing the Recovery Control Center room,
BELL 108K, for
occupation by the Recovery Management Team. This includes the immediate
relocation of any personnel occupying the room.
The Dean or Associate Dean should assist the Administrative Coordinator
in locating baseline facilities for the recovery room:
Office desks and chairs
IBM-compatible personal computers (Pentium, 32MB memory, 1.0GB hard
drive, 2MB video card, SVGA 17-inch monitor, 28.8K modem,
ethernet card, CDROM drive, 3.5-inch diskette drive, keyboard,
Hewlett-Packard LaserJet printer
Mobile communications will be important during the early phases of the
recovery process. This need can be satisfied through the use of cellular
telephones and/or two-way radios. The University has an existing contract
with Alltel Mobile for cellular service, and the Physical Plant has
two-way radio units that may be available upon request.
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